I'm Ronnie, Head of Customer Experience at Spirit Energy. I've spent a good chunk of my career handling customer requests, big and small, and there's nothing I enjoy more than actually talking to people, understanding what they need, and making sure they leave the conversation feeling properly looked after rather than just ticked off a list.
Away from work, I'm something of an unofficial authority on makeup — ask anyone in the office, I will always know the best highlighter for your skin tone before you've even finished the question. I've also got a bit of an obsession with granola bars, specifically making my own and constantly tweaking the recipe in search of the perfect one. So far the office has been a very willing group of taste-testers.
